Logging In

Predictions uses two-factor authentication for all users. We do not allow users to remove this protection due to the sensitive nature of the information contained in the data-base.

  • Go to the Predictions login page.

  • Enter your email and password.

  • When prompted, open your authenticator app (e.g., Google Authenticator, Authy, Microsoft Authenticator, or similar) on your phone.

  • Find the entry for Predictions — it shows a 6-digit code that refreshes every 30 seconds.

  • Enter that code on the login screen within the time limit. You're in! If the code doesn't work, make sure your phone's time is set to automatic (network-provided) to avoid sync issues.

What is 2FA and why do we require it? Two-Factor Authentication (2FA) adds an extra security layer beyond your password. Even if someone gets your password, they can't log in without the time-based code from your authenticator app. We use an authenticator app (TOTP) method for stronger security than SMS.

Which authenticator apps work with Predictions? Any standard TOTP app, such as:

  • Google Authenticator

  • Authy

  • Microsoft Authenticator

  • 2FAS

  • Bitwarden Authenticator

We recommend Google Authenticator or Authy for ease of use.

How do I set up 2FA during login or in account settings? (If not already enabled)

  1. After logging in with a password (or during first-time setup), go to Account Settings > Security.

  2. Select "Enable 2FA" or "Set up Authenticator."

  3. Scan the QR code displayed on screen with your authenticator app.

  4. Enter the 6-digit code from the app to verify and complete setup.

  5. Important: Save your backup/recovery codes (usually 8–10 one-time codes) in a secure place (e.g., password manager or printed and stored safely). These let you log in if you lose access to the app.

What if I delete my authenticator app or lose access to it?

If you've deleted the app but still have access to your account (e.g., you're already logged in on another device/browser, or can log in via recovery codes):

  • Log in using a backup/recovery code from when you set up 2FA (if you saved them).

    • Each code works once — enter it instead of the app code.

  • Once logged in, go to Account Settings > Security.

  • Disable the old 2FA setup.

  • Set up 2FA again by scanning a new QR code with your reinstalled or new authenticator app.

I don't have my backup codes and can't log in at all

Contact Predictions support immediately (info@predictprotection.com)

Provide:

  • Your registered email/username.

  • Any proof of identity/ownership (e.g., last login details, associated payment info if applicable).

  • Details about what happened (deleted app, lost phone, etc.).

Our support team can guide you through a secure account recovery process, which may involve temporary access or manual 2FA reset (this is intentionally slower for security reasons). Do not attempt to create a new account — this could complicate recovery.

Prevention tips to avoid this in the future

  • Use an authenticator app with cloud backup/sync:

    • Authy → Enable multi-device backups (tied to your phone number).

    • Google Authenticator → Enable cloud sync (Google account-linked, available in recent versions).

    • This lets you restore codes on a new device by signing in.

  • Always save your backup/recovery codes securely when first setting up 2FA.

  • Consider enrolling a second authenticator device or method if available.

  • Keep your phone's time set to automatic to prevent code sync issues.