As painful as it might be to acknowledge, 2020 proved to be a significant year for those engaged in risk mitigation as a profession. Never before has there been a more opportune time to glean real-world lessons on what not to do in times of crisis. From mishandling a pandemic response to mismanaging protests and even tarnishing one's reputation to the point of business downfall – the year offered a wealth of lessons.

In recent months, my consultancy, Morton Executive Decisions, has been actively involved in Ukraine, conducting long-term needs assessments, facilitating refugee evacuations, providing logistical support for humanitarian aid, and delivering tailored training programs for aid workers.